Openly's Claims Difference
Working alongside you with experience, integrity, and compassion.
Openly’s experienced claims experts handle every claim with meticulous care. Our team promptly and thoroughly investigates each claim, working diligently to find a fair resolution. With a range of advanced tools and technologies such as virtual self-inspection tools, we have enhanced the overall claims experience. Additionally, our curated network of reliable contractors and field adjusters ensures a seamless and efficient claims process from start to finish.
Average experience of claims team members
Most policyholders contacted within 1 day of filing a claim
Average time to complete inspection from first notice of loss
Above industry average (10) claims net promoter score2
2 Qualtrics XM Institute. “Economics of NPS in the Insurance Industry.” Published 2021.
My experience with Openly has been overwhelmingly positive. Not only have they been very responsive to all of my inquiries and questions, but the entire claims process has been fast and easy compared to other insurance companies we've used in the past. Highly recommend!
James A., Nashville, TN
We experienced a fire which was stressful and scary. Within a day of filing a claim, Openly immediately put us at ease. The adjustor explained the claims process and was always available to answer our questions. I am so grateful our insurance agent suggested Openly.
Rick B., Godfrey, IL
The claims process was fast and painless. Everyone I interacted with was extremely helpful and friendly. Mr. Marsh walked me through each step of the claim, making sure I understood what was happening, and what would happen next. I couldn't be happier.