Tim leads the customer experience team that oversees support for our agents and customers.
Tim has an extensive career in leading customer experience teams and most recently held a leadership role at Vimeo within CX. Prior to Vimeo, Tim spent 10 years at Clickpay (acquired by RealPage) as VP of Customer Service, building a support organization from inception to a global presence.
Tim received his BS from Ithaca College. He currently lives in northern New Jersey with his wife and two kids, and is a passionate sports fan who coaches youth sports and plays ice hockey.
